![]() ![]() The computer will ask you to create a new user account once the reinstall is complete. Once the reinstall is complete you will have a completely clean copy of Lion on your system.ĭO NOT restore your computer from your backup yet as you want to test to make sure the issue is resolved before you contaminate the system with potentially compromised data. Quit Disk Utility and proceed with reinstalling Lion.Fill in a name (Suggested "Macintosh HD") and make sure the format is Mac OS Extended Journaled.Click on the drive you use to startup with on the left hand side (usually called Macintosh HD unless you have renamed it).If that does not resolve the issue then a complete erase of the Mac would be my next step.īefore erasing be sure you have all your data backed up: Īlso make sure you have any important software that isn't available via download on disks so you can reinstall when your are done. Just in the unlikely event that this is in fact an issue with your router, try hard wiring your Mac directly to the modem (you may need to turn the modem's power off for a good solid 5 minutes for it to deliver Internet service to the Mac). There is something broken deeper in the OS than can be resolved just by reinstalling, which means an erase and install is required.To test this theory you would take your mac to a different network entirely (work, school, apple retail store, etc) or plug your mac directly in your modem, bypassing the router all together and then testing software update. Your router is specifically filtering connections from the Software Update server to this particular computer.Mac-Mini 2.4 GHz Intel Core 2 Duo - OS 10.7.2 - 8GB 1067MHz DDR3 Memory.Īs reinstalling the OS did not resolve the issue, that leaves 2 possibilities that I can think of: So it's not my internet connection and it's not the Apple server, so it's something about the Mac Mini that's not right. I've tried deleting PLISTs and using 008.008.008.008 DNS address, ( ), but still cannot get it to work.Īnd BTW: I still have my old G4 Power running OS 10.5.8 connected to the same modem (Netcomm NB6PLus4w Modem which has 4 ports) as my Mac Mini, and it runs Software Update without any issues. I've checked the forum and found a few people with the same problem. (And I attempt to run SU with nothing else using the internet). So what happen's is this: I clcik on the Apple Icon, (top left hand side of screen), click on SOFTWARE UPDATE, it runs for a split second, then:Īfter which I check my internet connect to see that it's fine. Tried creating a new admin account but to no avail. Malwarebytes for Windows will open once the installation completes successfully." Software Update can't connect to the Update Server" - so I can't even check to see if updates are available.įor a while if I created a new admin account and used that it would work, but not today. Save all your work and click OK when you are ready to reboot.Īfter the reboot, you will have the option to re-install the latest version of Malwarebytes for Windows. To uninstall all Malwarebytes Products, click the Clean button. ![]() Please attach the file in your next reply. To provide logs for review click the Gather Logs buttonĪ file named mbst-grab-results.zip will be saved to your Desktop Anonymously help the community by providing usage and threat statistics: Unchecking this option will prevent Malwarebytes Support Tool from sending anonymous telemetry data on usage of the program.It is not recommended to use any Repair System options unless instructed by a Malwarebytes Support agent. Repair System: Includes various system-related repairs in case a Windows service is not functioning correctly that Malwarebytes for Windows is dependent on.All user configurations and other data are removed. The Premium license key is backed up and reinstated. ![]()
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